Vacancy expired!
Description Customer Service Representative Opportunities!Robert Half has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative job is long-term contract / temporary to hire, and located in Randolph, Massachusetts.How you will make an impactManage and place incoming telephone calls
Receive and send written business correspondence
Provide accurate, friendly customer service in a timely fashion
May support business development and client referral goals by actively cross-selling and referring customers Requirements - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
No stranger to performing extensive research to resolve complex customer inquiries
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications
A consistently positive approach to your work that is rooted in a businesslike professionalism
Microsoft Excel experience desired
Proficiency in Microsoft Office Suites
Expertise in Microsoft Teams
Excellent customer service and office administrative skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Sound written and verbal communication skills
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .