Helpdesk Support Specialist

Helpdesk Support Specialist

12 Aug 2024
Massachusetts, Remote 00000 Remote USA

Helpdesk Support Specialist

Vacancy expired!

Helpdesk Support Specialist

Our client, based in Boston, is looking to fill a Helpdesk Support Specialist role on a contract basis. This role will be fully remote. The ideal candidate will have experience with Mainframe and Swift and be available to work 11 am-8 pm EST (including some weekend work).
If you are interested in this position and would like to be considered, please submit a copy of your resume today.


Responsibilities:
  • Provide advanced technical expertise in financial applications
  • Analyze, design, develop and maintain software applications to support payments
  • Work with vendor applications
  • Perform bug fixing, issues tracking, and resolution
  • Provide technical expertise during DR drills
  • Discuss technical issues with business analysts and testers


Qualifications:
  • Bachelor s degree in Computer Science, Engineering or another related field or equivalent experience and minimum 5 years of prior relevant experience
  • 2+ years of experience in a support role
  • PayPlus and payments experience
  • Technical expertise across all application components and environments
  • Prior experience in SNOW
  • Mainframe experience preferred



Our Commitment to Diversity, Equity & Inclusion

The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.


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