Appliance Repair Technician (Sagamore Beach)

Appliance Repair Technician (Sagamore Beach)

10 Feb 2024
Massachusetts, South coast 00000 South coast USA

Appliance Repair Technician (Sagamore Beach)

Vacancy expired!

Position Description and Responsibilities:

- Accountable for Quality Repair Service and Productivity

- Responsible for assigned repair calls

o Customer communication

o In-home repair assessment, phone/on-line diagnostic research as needed

o Repair parts research/ordering

o Service call verification, updates and completion using company electronic order management system and support technology (Smart Phone, Laptop)

- Communication and coordination with CSR schedulers, service manager, other staff technicians.

- Maintenance of company vehicle and equipment

- On-going training

Location: Cape Cod, MA

Hours: 5 days/week, Saturday rotation

Compensation:

- Salary consistent with Candidate experience and qualifications.

- Incentive programs.

- Paid holidays and vacation.

- 401K and Medical plans available.

Candidate Requirements:

- High School or GED

- Trade School training

- Relevant work experience

- Demonstrated ability to work independently with minimal direct supervision

- Schedule flexibility as needed to support seasonal demand

- Ability to use computer and mobile devices to support repair process

- Excellent interpersonal and customer service skills

- Pass drug screen

- Valid driver's license

- Desire to be part of established, respected family-owned and operated growth business serving expanding markets

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