Technician / IT Generalist (FRANKLIN)

Technician / IT Generalist (FRANKLIN)

08 Feb 2019

Technician / IT Generalist (FRANKLIN)

Do you have a server in your house? For fun? Do you know how to spell 'Azure'? When you're not gaming are you playing with Azure AD and federation? Does the challenge of architecting and deploying a hybrid internal and remote workforce for a Client excite you? Can you also communicate? With people? Do you love being the hero??? We're growing so fast we've got growing pains and WE NEED YOU!

We are a small office with sharp minds. We provide network/computer support and data security for small and mid-size companies throughout the area. Our Clients depend on us to keep them up and running, productive and safe. We need someone to make sure they're happy! If this is you, we want you on our team. The boring stuff is below.

GENERAL SUMMARY:

The Technician / Engineer is responsible for managing and maintaining our end client's IT Infrastucture. Ensuring client satisfaction and quieting their networks are essential in this position.

Essential Duties, Responsibilities

Knowledge, Skills, and/or Abilities Required:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MCSA Desktop, MCSA Server, MCSE or MCP preferred

Ability to work on multiple priorities and or projects simultaneously

Quickly be able to address and resolve incidents and requests

Constantly be able to monitor alerts generated by our tool in a proactive manner

Understanding the importance of DOCUMENTATION is a MUST

Advanced knowledge of routers, switches, Microsoft Server Operating Systems

Advanced knowledge of Microsoft Applications

Hyper-V and or VMware experience

Previous Managed Service Provider (MSP) experience is preferred

Excellent communication and customer service skills

A high degree of professionalism and the ability to think on your feet

Ability to work in and with teams

Attention to detail and follow up

5+ years of working with Windows Server (Windows 2008, 2012)

5+ years working with networking technologies (firewalls, switches, routers, etc.)

2+ years Office 365 experience

Experience using Connectwise or a ticketing system is preferred

Virtualization experience and Azure experience is a plus!

Expected Outcomes:

Success in this position will be based on your ability to meet or exceed our client's expectations and by exceeding the SLA (Service Level Agreements) put in place for the various agreements.

Working Conditions:

Normal professional, office environment.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties will be assigned as needed.

Job Type: Full-time

Salary: $50,000.00 to $75,000.00 /year

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.Click Here to Apply or use the link belowhttps://fairoaksit.applicantpro.com/jobs/981450-22890.html

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