Operation Specialist - Training Manager

Operation Specialist - Training Manager

Vacancy expired!

Job Description

• Act as the subject matter expert on archiving and records management for department through support of document control and records management for department through archiving, retention, and controlled (scheduled) disposal of records.
• Retrieval of records from outside vendors and transfer to long term storage while maintain appropriate chain of custody and maintaining inventory of archived documents.
• Support retrieval of archived records to support research needs or regulatory requests for information.
• Interface with Records Information Management and Quality to ensure department archiving processes and document are fit for purpose and compliant with RIM and QA Records management policies.
• Support training to RD DDU users as necessary to support the archiving/documents retention policies and processes.
• Interface as necessary with vendors, contractors, suppliers, and other service providers to facilitate archiving and retention processes.
• Manage Statements of Work, Master Service Agreements, and Confidentiality Agreements.
• Coordinate with Legal to set up new agreements and monitor existing agreements for expirations/process renewals.

Qualifications

• Bachelor's Degree with an emphasis in business education, pharmaceutical / biotechnology industry, document management or related area is preferred

• 5+ years of related experience is preferred

• Demonstrated knowledge of technologies, systems, and processes related to records management/archiving is preferred. Experience in business operations or project management is acceptable.

• Ability to analyze problems and implement effective solutions.
• Demonstrated ability to use computer software programs (e.g., e‐mail, word processing, spreadsheet, and project management) preferred.
• Ability to exercise sound judgment, flexibility, initiative, and commitment in an environment of rapid change.
• Ability to work in a diverse work environment.
• Demonstrated effective interpersonal, verbal, and written communication skills. Ability to effectively communicate with internal and external stakeholders of the process.
• Collaborative nature and team mentality with ability to execute as an individual.
• Must be able to handle confidential information and issues effectively, with sensitivity, and without breach of confidentiality.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

Additional Information

Position is full-time Monday-Friday, 8a.m.-5p.m. Candidates currently living within a commutable distance of Cambridge, MAare encouraged to apply.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays