We are seeking a motivated Senior HPC DGX Systems Technical Support Engineer passionate about AI, GPU, networking and datacenter technologies, to provide comprehensive solutions for sophisticated installations, maintenance, or operations for a broad scope of AI hardware and software products. As a primary point of contact for our customers; assisting them with technical questions, debugging and resolving their issues. As a member of our Technical Support team, you are a detailed, proficient communicator who is fundamentally interested in taking ownership in resolving issues, while ensuring a high level of customer happiness is maintained and delivered. Significant part of the role is also to interact with Engineering, Marketing, and Support teams regularly on technical issues
