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SpartanNash is a value-added wholesale grocery distributor mdash; supplying more than 2,100 independent grocery retail locations throughout the United States mdash; as well as a grocery retailer, with more than 155 corporate supermarkets in nine states. We also serve the military community through our MDV division; in addition to offering premier fresh produce distribution and fresh food processing through Caito Foods and third-party logistics through BRT.At SpartanNash, relationships matter, and our Corporate team takes that sentiment to heart in the way we work as one totally aligned team, support and respect each other and share the highest standards of excellence. Wersquo;re always looking for the next great idea or a new way to approach a challenge, and we collaborate and innovate to achieve our goals.A day in the life of a Manager, Claims Administration is never the same but, in this role, you would expect to manage the Company's self-insured and self-administered workers' compensation, general liability, and auto liability claims ensuring compliance with state laws and regulations. Act as administrator for the claims administration database, manage the workflow for claims files, and also seek to control costs through education to management and promotion of claims management programs.What Yoursquo;ll Do:bull;Responsible to evaluate and administer workers compensation claims in order to provide timely medical treatment, return to work programs and assure claims resolutions in the most cost- effective manner. Oversee third party administrators (TPAs) and insurance company's performance and compliance with the Company's Customer Service guidelines; partner with TPAs and other external vendors to insure timely delivery of services and cost-effective results.bull;Oversee general liability and auto liability claims for litigation management and cost containment; ensure bills are paid in a timely manner and fee based, if applicable. Responsible to monitor and maintain the claims database to assure comprehensive claims tracking (i.e. expense allocations, wage calculations, fee scheduling, etc.) and data reporting accuracy to state agencies.bull;Develop, maintain and/or update claims management metrics and other key information; provide results to management for planning and budgeting purposes; provide fiscal period reports to Finance department for allocation of charges to the appropriate location(s).bull;Ensure compliance with claims management statutory and regulatory requirements; develop, update and implement programs to address regulatory changes to maintain compliance. Educate and/or train associates and management on the execution of claim management programs and processes.bull;Partner with Human Resources as appropriate (i.e., notification of worker's compensation claim, leave of absence and return to work information, appropriate benefit contributions, etc.)bull;Responsible for developing and maintaining successful partnerships between associates, TPAs, internal business partners and external service providers. Act as a liaison between parties as necessary.bull;Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals. Maintain current knowledge of legal regulations, industry trends and best risk management claims practices; make recommendations to improve current programs and processes and to ensure company legal compliance.Sound Like You? Herersquo;s what yoursquo;ll need:bull;Bachelorrsquo;s Degree Preferred in Business Administration or equivalent combination of education and/or experience.bull;Eight years of experience managing claims to include claim/litigation analysis an
