In-Vehicle Infotainment PD Quality Systems Analyst

In-Vehicle Infotainment PD Quality Systems Analyst

02 Nov 2022
Michigan, Dearborn, 48120 Dearborn USA

In-Vehicle Infotainment PD Quality Systems Analyst

53562BRJob Title:In-Vehicle Infotainment PD Quality Systems AnalystJob Description & Qualifications:At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation.Enterprise Connectivity is a distributed team within Product Development organization responsible for Product Management, Software Operations, Systems Architecture, Systems Engineering & Integration. This team is also responsible for future roadmaps of all connected products for Internal Combustion, Autonomous and Electric vehicles as well as foundational products to enable compelling customer experiences across i) Retail, ii) Commercial, iii) 3rd Party Enablement and iv) Internal Value business units of Enterprise Connectivity.What you’ll be able to do:Lead overall Quality performance of In-Vehicle Infotainment modules in production (SYNC/APIM, Center Display Module, Audio Head Unit/Radio, Audio DSP modules/Amplifier, Speakers)

Lead Warranty Spend Cost Reduction and Supplier Recovery projects

Work with Ford Component Sales / Dealership Technicians / Field Service Engineers to address field concerns

Review Service Manuals and Diagnostic tools to improve the vehicle service experience

Lead IVS/GIVIS reviews to address software release concerns that impact vehicle service/repair

Release Dealer Service Bulletins (SSMs/TSBs) to address vehicle repair issues

Work collaboratively with extended Electrical team and other Multi-functional teams to address system issues

Work with Supplier and STA to ensure warranty part analysis and corrective actions are detailed and complete

Apply QNPS Customer Survey response data to insure the voice of customer is being used to drive design and quality actions

Support Customer Clinics to achieve clarity on voice of customer feedback

Support PVTs to bring any production issues to quick resolutions, and address vehicle line concerns

Support and present at various Quality reviews (FQR/VQR/PDQR/NAQM/FSQR) supporting V80 Quality initiatives

Apply analytics and other early detection tools to get ahead of the Warranty/QNPS data.

The minimum requirements we seek:3+ years of experience as an Infotainment Product and/or Quality Engineer

High School Diploma or GED

Our preferred requirements:Bachelor's of Science degree in Engineering

Experience working on electronic/infotainment/audio products

Understanding of electronics and vehicle networked systems

Ability to solve vehicle, system, and component issues. Apply is/is not, fishbone diagram, 8-D, etc.

Proven understanding of Ford Quality tracking resources (AWS/GSAR, Datacubes, BSAQ, ECB, GCQIS, QNPS, etc.)

Working Knowledge of Ford WERS release system (Concerns, Notices, Alerts, etc.)

Excellent teamwork, interpersonal and communication skills

Ability to work well in a multi-functional setting

Continuous improvement mentality

What you’ll receive in return:As part of the Ford family, you’ll enjoy excellent compensation and a comprehensive benefits package that includes generous PTO, retirement, savings and stock investment plans, incentive compensation and much more. You’ll also experience exciting opportunities for professional and personal growth and recognition.If you have what it takes to help us redefine the future of mobility, we’d love to have you join us.Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this positionWe are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.For information on Ford’s benefits and compensation, click here: req ID:53562BRCompany:Ford Motor CompanyFunction:DesignSkill Team:Enterprise Connectivity (EC)Sub-Component:Enterprise ConnectivityState:MichiganLocation:Dearborn

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