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Essential Functions:
Obtain a deep understanding of relevant business area(s) to be able to document business requirements, support Technology Services review of Technical Requirements, and build /deploy a final solution. Use a variety of techniques to understand business requirements, such as interviews, workshops, surveys, site visits, and storyboards.
Shape business requirements through use of common industry vocabulary, identify opportunities to consolidate legacy solutions, collect business solution recommendations.
Understand technical options, limitations, costs, and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
Translate conceptual user requirements into clear, detailed functional requirements.
Work with business and delivery teams to prioritize requirements.
Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
Manage requirements scoping throughout the delivery process.
Create artifacts as appropriate, including business case documentation, scope documentation, and process flows.
Support delivery teams as they develop, test, and deploy solutions.
Review delivery team output to ensure requirements are correctly interpreted; define and execute test cases.
Document current processes and models to understand inefficiencies or gaps.
Identify and assist in prioritizing opportunities to streamline business processes. Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: Education:
Bachelor's Degree Or equivalent experience Qualifications:
Experience in business analysis 3-5 years
Experience with agile, waterfall development methodologies and agile planning tools such as Jira and PMI methodologies
Strong written and oral communication skills Preferred: Business analysis certification (e.g., CBAP) is preferred.
Professional certification in project management methodologies is preferred.
Background in Air travel is beneficial but not required. Skills & Competencies:
Experience determining the explicit and implicit needs and requirements of various stakeholders.
Ability to quickly learn the objectives, structures, operations, and policies of a new business area.
Strong problem resolution, negotiation, and influencing skills. High emotional intelligence: know how to manage strong personalities and how to win them over or how to say "No".
Demonstrated ability to engage both developers and business partners to achieve target outcomes.
Proven interpersonal skills and an ability to influence senior leaders and peers.
Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
Experience creating documentation such as business case documentation or business requirements summaries.
Adaptability and a willingness to learn new skills. Expected Engagement Duration:
Six (6) months with possible extension or possible hire