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DescriptionCustomer Service Representative Opportunities!OfficeTeam is currently searching for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This position will operate in a fast-paced and dynamic environment. This Detroit, Michigan Customer Service Representative position could be for you, if you're available for a short-term temporary opportunity.Major responsibilities
You will likely support business development and client referral goals by actively cross-selling and referring customers
Provide accurate, friendly customer service in a timely fashion
Manage the fielding and sending of important written business correspondence
Manage and place incoming telephone calls
Requirements
Proficient with computers and technology platforms
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Strong customer service and office administrative skills
Excellent oral and written communication skills
Upbeat, positive attitude and an approach to work rooted in professionalism
Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications
Knowledge of Registration Process
Customer service experience desired
Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.490.4154 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $10.45 - $12.10 / HourlyLocation: Detroit, MIDate Posted: September 30, 2019Employment Type: TemporaryJob Reference: 02270-0011191311Staffing Area: OfficeTeam