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Great Customer Service Opportunity!Job Summary:Handles all customer contacts received by telephone, in writing, email and in person.Essential Functions:
Receives and responds to all customer inquires and complaints.
Documents customer contacts on report form and distributes to appropriate staff responsible for resolution.
Provide sales, and vendors with any and all backup data supplied by customer.
Follows up on regular and as-needed basis with vendor and field operations
Work with customers on supplying inventory and shipping reports.
Work with customers and sales on quotes
Additional duties as needed
Job Qualifications:
Good Telephone manner
Computer proficient (MS Office)
1-3 years experience
Why Kelly ® ?As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly ®At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
