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job summary:
Responsible for being a supportive and proactive member of the Randstad Technologies Solution's team while demonstrating professionalism and thought leadership through colleague and client interactions. Expected to lead by example while maintaining a client focus and job responsibilities.
100% Remote; M-F 8am-5pm
Job Requirements:
Required Experience & Technical Requirements
- 7 to 12 years of management and/or technology consulting experience
- 5+ years of organizational change management and/or learning and development experience
- 3+ years of business development for technology solutions offerings
- Bachelor degree, preferably in information in related field
- Proficient with Microsoft Office tools (including Word, Excel, PowerPoint, Project and Visio)
- Experience presenting to senior level management
- Excellent communication, interpersonal and organizational skills
- Project management skills
- Customer focus and customer service skills
- Leadership and resource development skills
Preferred
- 7+ years of relevant management consulting experience ideally with a big-5 consulting firm
- Proven history of business development success
- 1 to 2 years of project management or delivery of application management, or IT outsourcing
- Experience in delivering Managed Services
- Working knowledge of the SDLC and/or IT Operations
Travel Requirements
- Approximately less than 20% of the time to potential and current client sites
location: Grand Rapids, Michigan
job type: Contract
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Critical Attributes:
- Very polished written and oral communicator across all levels of an organization
- Ability to engage and manage tactical delivery on a daily basis
- Attention to detail with natural sense of urgency
- Proven personnel management experience
- Organizational change management and learning & development background
- Background experience in application development and delivery
Talent Development Program: managing Randstad's Talent Development Program ("TDP") including internal operations, continued development and maturity, strategic partnerships and client delivery
- Providing thought leadership related to learning and development best practices and service delivery
- Developing training strategy to meet stakeholder needs
- Establishing and maintain strategic training partnerships
- Identifying and develop new training content and curated learning paths
- Managing TDP client engagements (see account ownership below)
- Operationalizing our TDP delivery model to meet skilling of emerging talent and upskilling of experienced professionals
Account Ownership/Management: managing relationships with key client executives at one of Randstad Technologies largest clients. Potential for managing multiple clients. Includes:
- Contributing to project plan development, objectives and deadline setting, as well as monitoring team progress against plan
- Ensuring project compliance with milestones, business objectives, and client goals
- Building relationships with both internal and external executives
- Working independently on engagement tasks while directing junior resource efforts
- Manage account resources and ensure client expectations are met
- Liaison with the client to gain a thorough understanding of business vision and direction.
- Ensure efforts align with that direction
- Recruit new resources, capacity plan, conduct performance management
- Develop policies, processes, development programs to elevate the organization to meet client needs
- Recommend business development strategies and process improvement
General Practice Development: contribute to overall practice success. Includes:
- Providing thought leadership on technology trends and developments
- Identify opportunities to develop and review intellectual capital
- Providing inputs to the hiring process of new Solution Services candidates
- Performing mentoring responsibilities for junior members of the team
- Supporting company culture and ensuring timely communication
Lead Qualification and Proposal Development: serve as a proposal design and development manager. Includes:
- Assist in the pursuit of business opportunities (new and existing clients)
- Qualify opportunity leads from the field to ensure fit with offerings and likelihood of pursuit success
- Create or assist with creation of proposal outlines and schedules
- Collaborate with internal lead qualification team to score opportunities based on strategic and financial value, competitive differentiation, and relationship maturity
- Create custom presentations and credentials, based on competency or industry vertical
- Manage and coordinate with other proposal teams on complex deals impacting more than one practice area
- Ensure proposals are uploaded and indexed within collaboration tool for future use/reference
qualifications: