Front Office Patient Service Rep, .5 Lk Linden

Front Office Patient Service Rep, .5 Lk Linden

24 Nov 2024
Michigan, Lakelinden, 49945 Lakelinden USA

Front Office Patient Service Rep, .5 Lk Linden

Vacancy expired!

Front Office Patient Service Rep, .5 Lk LindenFLSA Status: Non-ExemptDepartment: Clinic SupportLocation: Lake Linden, MichiganEmployment Status: Part-timeFTE: .5 (40 hours bi-weekly)Physical Work Location: Lake Linden Family Health CenterPOSITION SUMMARY:As a member of the Operations team, the Front Office Patient Service Representative (FOPSR) is often first contact a patient has with the organization in person at the front desk. The FOPSR represents the organization in a constructive and professional manner, providing the highest-level customer service by interacting and assisting patients to register for appointments, collecting patient co-pays, updating patent information, schedule appointments, answer and route questions to the appropriate clinic staff, and other front office check duties. Education, Training, Licensing and CredentialingRequired:High School Diploma or equivalent

Preferred:Advanced training in business, service or healthcare related field.

Training in medical terminology

Experience and SkillsRequired:Professional and friendly demeanor

Demonstrated verbal and written communication skills, in English

Proficient in typing skills

Proficient computer skills including experience using email

Ability to multi-task with attention to detail

Ability to problem solve

Prior experience and ongoing ability to maintain confidential information

Preferred:Prior experience using eClinical Works (ECW)

Experience using Microsoft Office including Outlook, Excel, Word and PowerPoint

Experience working in healthcare field

Experience working in the service industry providing high quality customer-service

Experience working in a call center or as a receptionist

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Job Details

  • ID
    JC6077538
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Upper Great Lakes Family Health Center
  • Date
    2020-11-25
  • Deadline
    2021-01-24
  • Category

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