Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking an SAP Contact Center Functional Consultant for our client in the Consulting domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately. Duration: 10+ Months Contract Location: Remote/Lansing, MI Role: SAP Contact Center Functional Consultant Primary Skills: SAP Functional Role Description: The SAP Contact Center Functional Consultant must have at least 3+ years of experience. Required Skills: - SAP CRM Customer Interaction Center Preferred Skills: - Strong verbal and written communication skills Responsibilities: - Gather SAP Contact Center requirements including telephony integration - Document business process and functional specifications - Configure and test SAP Contact Center Expected Deliverable(s): - Business Process Map, Functional Specs, Configuration Rationale Education: Bachelors degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent Experience: Minimum 3+ years of experience Relocation: This position will not cover relocation expenses Travel: No Local Preferred: Yes Note: Must be able to work on a W2 basis Recruiter Name: Shubhangi Arora Recruiter Phone:/ (Ext: 2197) Equal Employment Opportunity
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