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Warranty/Repair Tech Manager
We are a local home improvement company that is looking for a Warranty Manager to join our growing team. Must be reliable, a self-starter and able to work independently. Due to our exceptional growth we are expanding our team in our local NW Ohio area.
Job Description:
- Communicate with customers with any issues
- Respond and Schedule appointments within 12 to 48 hours
- Complete a remeasure as needed
- Complete repair(s) as specified on the work order/scope
- Collect any balances (as needed)
- Manage and Organize paperwork
- Explain products or services and prices, and answer questions from customers.
- Telephone to respond to correspondence from customers or to follow up on repairs.
General Responsibilities:
- Be proficient calling data bases and existing customers
- Maintain professionalism
- Must have a pleasant phone demeanor
- Be dependable with a great attitude!
We offer excellent opportunity to dramatically increase your income while having fun! We offer competitive pay as well as medical, health and dental benefits, paid holidays and vacations and a 401k with company match. This position does offer flexible scheduling!
