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Job Summary
The Campus Director works under the supervision of the Regional Vice President and accepts responsibility for the day-to-day operation of the campus while creating a supportive and team-driven environment which allows students to achieve their goals. This is accomplished through collaboration and partnering with key corporate personnel to ensure compliance, positive outcomes, strong campus operations, and a healthy and positive working environment for staff, faculty and students.
Benefits
As full-time employee with Ross Education, you will be part of an established and growing educational organization with a supportive family atmosphere and a dedication to providing our students with the best career training available. Your experience is a vital part of our success, and we will provide you with the training and resources you need. You may also qualify for advancement to other positions depending on your credentials. Your hard work and professional dedication will be rewarded with competitive compensation, including benefits: (most after a standard waiting period)
Health, dental and vision coverage (employee contribution to premium)
Life insurance and short and long term disability insurance (provided by Ross)
Tuition reimbursement, Accrued time off, paid holidays, 401(k)
Reduced tuition in Ross College Online (one year waiting period)
Verizon Wireless Discount and Dell Employee Purchase Program
Employee Referral Bonus Program
Monthly pay and direct deposit
Requirements
Bachelors degree completed from an institution accredited by an agency recognized by the U.S. Department of Education or the Council of Higher Education Accreditation (CHEA)
4+ years of relevant work experience including at least 2+ years of management responsibilities, including staff, supervision, projects, goal achievement, compliance and budgets; OR Current Ross employee with qualifying experience, in good standing in current position and with Ross supervisor recommendation.
Post-Secondary education experience strongly preferred.
Ability to apply basic principles of supervision
Ability to interview and hire effectively
Understand how to meet goals and key metrics
Self-motivated to accomplish daily, weekly, monthly and annual goals
Ability to motivate others to achieve their goals
Can create and analyze basic reports
Ability to occasionally travel overnight or locally for training
Reference and background check required for employment, including credit check
Ability to remain focused and adapt quickly in fast-paced work environment
Ability to work at least two evenings a week
Job Duties and Responsibilities
Staff Responsibilities
Identify candidates, interviews and hires staff
Arranges for onboarding of new administrative staff members and coordinates training in conjunction with corporate support staff
Maintain credential records for administrative staff and faculty
Evaluates employee performance and effectiveness
Takes necessary disciplinary action with employees such as warnings and probationary measures
Assists staff and faculty with Personal Development Plans
Meets with employees individually and conducts weekly administrative staff meetings
Responsible for monitoring and approving payroll, adjustments and petty cash requests for monthly reimbursement
Admissions Supervision
Creates and implements a supportive culture that encourages potential students to enroll at Ross
Cooperates with the Regional Director of Admissions initiatives and corporate guidance as it pertains to admissions
Approves students for enrollment and verifies accuracy of information completed on the enrollment paperwork prior to final approval
Student Management
Conducts orientation for new classes
Monitors student retention and placement rates for all programs to ensure campus meets established goals and assists staff with improvement plans if necessary
Provides guidance and assistance as needed
Submit student reinstatement/re-entry requests for approval
Takes disciplinary action when necessary
Verifies Students Satisfactory Progress, determines alerts/ warnings and student dismissal and meets with students accordingly
Graduate Management
Verifies students last date of attendance, reviews final progress reports and transcripts
Signs and dates certificates/diplomas and transcripts
Reviews student and employer surveys and forwards them along with appropriate action plans (when necessary) to the appropriate corporate personnel
Oversees job development, including graduate updates and employment opportunities
Plans and attends annual graduation celebration
Financial Aid Supervision
Oversees student account management to control bad debt
Evaluates and verifies satisfactory progress
Checks and verifies mid-points
Faculty Supervision
Interview and hire faculty members in collaboration with the Assistant Campus Director of Education
Supervise faculty members with assistance from the Assistant Campus Director of Education and Lead Faculty member
Assign and maintain a class schedule for all faculty
Advise faculty on changes, student issues and school policies
May conduct instructor evaluations and reviews results with the Assistant Campus Director of Education and appropriate corporate personnel for appropriate action
As necessary, assist with providing Director of Education with suggested updates for curriculum, equipment, and resources to support the programs
Career Development Supervision
Monitor weekly placements, job leads, site visit schedules and unemployed graduates/externship activity while achieving established goals
Review, verify and submit Career Development statistical reports
Responsible for campus achieving required minimum of 70% placement rate for each program
Compliance
Adheres to all compliance standards and Ross policies and procedures, and also insures all campus staff follows all standards
Responsible for assuring compliance, including integrity of data/information/processes, student satisfaction and Net Promoter Scores
Is current on the compliance standards and Ross policies and procedures
Participates in audit process
Monitoring/Overseeing/Leading Outcomes
Daily updates from teams on goal achievements
Provide instant coaching
Work with Assistant Campus Directors of Education and RVP on training needs to maintain and/or improve outcomes
General
Effectively uses CampusVue to gather data and accurately complete reports
Strong commitment to community involvement
Prepare annual reports for ABHES, IPEDS, and the State licensing board and weekly Retention and Placement and operating reports
Preps for accreditation renewals and visits and attends visitation meeting
Perform Human Resources activities as needed
Attends Directors Academy meetings
Monitor overall appearance and maintenance of facility
Responsible for adhering to annual budget
Prepared to fill in for student support representatives, admissions and career services as needed
Perform related work as required
Key Metrics
Show consistent improvement in student retention with each program meeting, at a minimum, the ABHES standard of 70% and striving for Ross standard of 80%, while meeting the monthly drop budget
Show consistent improvement in graduate placement with each program meeting, at a minimum, the ABHES standards of 70% and striving for the Ross standard of 80%
Show consistent improvement (year over year) in staff retention
Show consistent improvement in NPS scores
Strive for positive survey results of 85% or above (Faculty Evaluations, Graduate Surveys, Student Opinion Surveys and Employer Surveys)
Must have zero tolerance for non-compliant behavior or process and have positive compliance audits
Appropriate action taken for delinquent student payments per Ross standards
Strive for 90% or above score on quarterly compliance reviews
