Patient Appointment Scheduler

Patient Appointment Scheduler

25 Feb 2024
Michigan, Rochesterhills 00000 Rochesterhills USA

Patient Appointment Scheduler

Vacancy expired!

Job Description

Job Description Summary
The Scheduler answers the incoming calls and routes them to the appropriate resource. Scheduler is responsible for scheduling a variety of procedures in a manner that efficiently utilizes available resources while avoiding scheduling conflicts. This position serves as a liaison between physician offices and other practice departments.

Job Duties
Responsible for answering phone, scheduling procedures and office visits, informing patients regarding required preps.
Obtaining and entering accurate patient information into the appropriate system
Taking messages, screening and forwarding calls
Checking insurance carriers to ensure practice participation in plan
Entering new insurance information, as needed
Updating / correcting spelling of names, birth dates, etc. to ensure data integrity
Operates variety of standard office equipment such as computer, copier and fax machine.
Maintains confidentiality at all times
Keeps manager updated when unusual situations arise while scheduling patients.
Make copies of all paperwork necessary to complete job duties for self and the scheduling department.
Communicates with physicians re: their preferences when scheduling patients
Sets priorities and demonstrates good judgement while adapting to daily schedule changes and physician requests
Works independently and efficiently under pressure with multiple interruptions and with a high degree of accuracy
Performs other duties as directed by management

Qualifications

Qualifications and Education
High School diploma or equivalent required
Basic knowledge of medical terminology
Knowledge of and/or experience in a private medical office setting preferred
Ability to communicate effectively on the telephone and in writing
Ability to work independently and as a team member
Able to demonstrate accuracy and efficiency
Ability to read and comprehend patient medical charts, medical terminology, prescription medications and physician messages.
Strong computer skills and interpretation of EMR systems a plus
Previous scheduling experience, preferred

Additional Information

In accordance with HIPAA, this position must maintain the confidentiality of the patient in all circumstances as well as company confidentiality. Ensures the confidentiality of data collected and stored is maintained.

This description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills abilities, and working conditions may change as needs evolve.

The Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

The Center complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.


Job Details

  • ID
    JC10172023
  • State
  • City
  • Job type
    Full-time
  • Salary
    N/A
  • Hiring Company
    Center For Digestive Health
  • Date
    2021-02-20
  • Deadline
    2021-04-21
  • Category

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