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Job Title
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Job Description
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Description:
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Under general supervision, follows standard operating procedures and protocols for all patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections. Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers. Advocates on the caller/customer behalf to ensure their needs are met. Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.
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What we can offer you: Career Growth promotional opportunities Incentive program based on performance Paid Time Off (PTO), Paid Holidays for Full Time/Part Time Employees Health, Dental, Vision, 401k match and Life Insurance Employee Assistance Program Tuition Assistance Program (Full Time) Financial Coaching and Benefit Guidance Floating Cultural Holiday Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services) Retirement Plan Employee Stock Purchase Plan The Teller is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness, processing all transactions accurately and efficiently, contributing to the prescribed customer experience levels, maintaining disciplined operational objectives; all while striving for excellence in the execution of the mentioned areas. This position will support a minimum of 2 banking centers within the district. May require working occasional Saturdays. Position Responsibilities: Customer Experience: Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica\'s Teller Training Program. Follow company policies and procedures, regulations and security procedures, and completes necessary documents. Use the provided electronics to document all transactions during their shift. Reconcile all transactions during and at the end of their shift. Maintains customer confidence and protects bank operations by keeping information confidential. Resolve basic customer complaints. Marketing Activities: Complete assigned daily planning activities. Act as a digital ambassador to transition customers to digital solutions. Provide for customer engagement by introducing customers to Comerica\'s products/services, digital solutions and addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis. Ensure compliance with applicable federal, state and local laws and Operational Risk: Regulations, and Comerica\'s policies and procedures. Ensure compliance and completion of necessary compliance related training. Adhere to all Banking Center Risk Assessment and Compliance Standards. Control and mitigate losses by following policies and procedures. Partnership: Consistently impact the efforts that improve Banking Center Collaboration. Identify opportunities to add value to customers by introducing them to partners. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
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Title: Technical Business Analyst with Medicare Advantage, Part D programs & Compliance Experience Only W2 Profiles
