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DescriptionOfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the Troy, Michigan Customer Service Representative position you're looking for, if you're available for a long-term temporary engagement.What you get to do every dayManage and place incoming telephone calls
May support business development and client referral goals by actively cross-selling and referring customers
Receive and send written business correspondence
Contribute accurate, friendly customer service in a timely fashion
RequirementsAbility to navigate multiple computer systems, applications, and utilize search tools to find information
Strong communication and interpersonal skills
Strong problem-solving skills
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Demonstrated ability to interact effectively with internal and external partners and clients/customers
1+ years of past relevant experience
Excellent customer service and office administrative skills
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong technical skills including proficiency with Microsoft Office
Call Center Customer Service experience
Medical Insurance Verification experience required
Data entry experience
A consistently positive approach to your work that is rooted in a businesslike professionalism
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $15.00 - $17.00 / HourlyLocation: Troy, MIDate Posted: October 13, 2020Employment Type: TemporaryJob Reference: 02250-9502722773Staffing Area: Office u0026 Administrative