Front Counter Customer Service (BEMIDJI)

Front Counter Customer Service (BEMIDJI)

14 May 2019

Front Counter Customer Service (BEMIDJI)

Glass Doctor of Bemidji specializes in auto glass repair and replacement as well as glass services and products for the residential and commercial markets. We are seeking a sales and customer service oriented person for a full-time position in our busy glass shop. No Weekends M-F 8:00 - 5:00

Duties will include:

greeting and assisting customers by phone and in person

educating customers and closing sales

working in our Point of Sale Software

coordinating jobs with technicians

scheduling jobs

insurance billing

collecting payments and handling transactions

assisting customers with insurance claims

daily invoicing

ordering glass parts and supplies.

assisting techs with minor tasks in the shop

assisting with vehicle delivery and customer rides

Excellent phone skills and people skills are a must. Candidate for this position must also have a friendly demeanor and positive attitude. Problem-solving, organizational and time management skills will serve you well in this position. Working well with a team is also essential. Prior phone-handling and customer service experience required.

Prior experience in any of the following fields is very helpful for this position.

glass industry,

auto repair/service

insurance

construction

We offer a competitive wage with benefits:

hourly + commission

bonuses

health insurance

retirement + matching funds

Job Type: Full-time

Experience:

Customer Service: 1 year (Required)

Additional Compensation:

Commission

Bonuses

Work Location:

One location

Benefits offered:

Paid time off

Health insurance

Retirement benefits or accounts

Employee discounts

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