This company is currently seeking a qualified Technical Support Associate to help contribute to our ongoing success and growth. Candidates must be flexible with scheduling in order to accommodate project needs.
The Technical Support Associate I is responsible for supporting all field-based activities including providing support to our vendor partner technicians which requires troubleshooting and issue resolution. This position is designated to provide second-level support for selected projects. This position also involves data entry for status and reporting information.
This project will be dedicated to supporting a CCTV project for their client. Ideally, the candidate will have CCTV but is not required. Any knowledge or understanding of CCTV will be a plus.
Cable, help desk, LAN/WAN, field support, CCTV
Top Skills Details:
1) 2 years of Help Desk Exp
2) LAN/WAN experience supporting CCTV
3) Experience with External Support to vendors
Additional Skills & Qualifications:
Strong customer service and communication skills. They will be supporting external users so will need to be comfortable with this. This project will be CCTV related, experience or knowledge with this skill is preferred.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.