Note: This is a 100% Remote project on a contract base. The HM is looking for a functional than technical candidate. He/She must have good presentation skills. Must Haves:
Salesforce background- 2-5 years of hands-on salesforce experience- if they have up to 8 years that’s fine too! Just really likes go-getters.
Great communication skills- verbal & written- as well as active listening
Is looking for someone on the function side NOT the technical side
Salesforce certified administrator
Ability to multitask
Ability to story tell for when you’re presenting
Marketing or healthcare background- since that’s the business they work with
Minimum 2 years’ experience working closely with Salesforce Developers, assisting in design and development recommendations
Must have strong Salesforce Lightning knowledge/experience and understanding of constraints of the platform
Knowledge of Agile and Scaled Agile (SAFe) methodologies required, inclusive of Jira Atlassian toolsets to manage backlog (Epics, Features, Stories)
Ability to recognize complex problems vs. objectives and apply creativity to analyze situations, develop solutions and procedures
Expert presentation skills with the ability to build compelling PowerPoint presentations and advanced excel skills
Bachelors PREFERRED- depends on the person/their background/if they’ve worked out of a large corporate company
Day-to-Day:
Utilize acquired knowledge of Salesforce Clouds like (Sales Cloud, Service Cloud, Marketing Cloud) and strategic thought to analyze current business processes, suggest improvements, and participate in the implementation of new functionality
Drive overall project milestones through completion; perform impact analysis and project estimation activities to ensure key deadlines are met
Lead requirement and design sessions with business partners
Critically evaluate information gathered from multiple sources, reconcile inconsistency and break down high-level information into details
Research potential business requirement solutions using various resources, including, but not limited to, Salesforce
Develop and document work flow processes and procedures
Create mock-ups/wireframes as visual design concepts and present possible solutions to business stakeholders
Create functional requirements for developers and provide suggestions during the development stage that meet the customer's business needs
Work with technical team to transform new requirements into Salesforce design and implementation
Coordinate communication with business partners throughout the project lifecycle
Serve as the primary point of contact for supported business systems, and perform functional and second-level technical support as needed
Secondary Functions:
Support testing cycles (system, E2E, UAT, regression)
Assess change impact and/or support creation of Training/Training Materials.
Create status reports and executive presentations for leadership
