Customer Service Positions Available at FUN.Com (2080 Lookout Drive, North Mankato)

Customer Service Positions Available at FUN.Com (2080 Lookout Drive, North Mankato)

12 Jun 2024
Minnesota, Mankato 00000 Mankato USA

Customer Service Positions Available at FUN.Com (2080 Lookout Drive, North Mankato)

Vacancy expired!

Fun.com is looking for somebody to service our customers!

¦That doesnt sound right. Lets try this again.

Fun.com, a world leader in online sales of Halloween costumes, T-shirts and knick-knackery of varying degrees of geekitude, is looking for the perfect person to help out our customers with their orders from our partner sites, e.g. Amazon and eBay, as well as our main websites. Youll spend your day interacting with customers across a variety of channels, including webchats, phone calls and emails.

Essentially your job is to make people happy.

Can you turn somebodys frown upside down and take a disgruntled customer and properly gruntle them? Because thats how we like our customers: gruntled. If this sounds like you, we want you as part of the fun.com crew!

Essential Duties and Responsibilities

Answer consumer questions about our products, shipping, and websites

Take customer calls and answer live chat requests on our websites

Resolve consumer issues and respond to contacts

Communicate issues to manager or proper department

Help troubleshoot various product, shipment, or website problems

Help train temporary staffing during September and October

Plan for increased contacts during September and October

Other duties as assigned

Requirements and Skill Sets

High school diploma or equivalent

Proficient with Microsoft Office tools

Strong verbal and written communication skills

Typing speed of 30 wpm or better

The ability to efficiently navigate through a web-based computer environment

Preferred Skills

Call center experience

Experience training new employees

Wage - Depends on Qualifications

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