Customer Service / Print Shop (Hudson)

Customer Service / Print Shop (Hudson)

13 Apr 2019

Customer Service / Print Shop (Hudson)

We are a fun, fast paced, growing printing company in Hudson, WI. We are seeking a friendly, outgoing, versatile, self motivated, organized front counter/customer service individual.

Duties include, but are not limited to:

- Answering phones, greeting walk-in customers and assisting them by taking orders and providing estimates”you will be the main point of contact for our clients.

- Quoting potential orders and placing re-orders.

- Answering emails and creating work orders, contacting customers.

- Maintain our general email account.

- Some invoicing and contacting clients when orders are complete.

- Organizing/filing of catalogs, customer samples, organization of completed order shelf, etc.

- Occasional copying/scanning/printing of architectural plans.

- Some finishing/bindery help maybe needed on occasion.

- Following up with past clients (via email or phone) to update account information.

- Willing to help out around the office as needed.

Candidate must be flexible, this is a fast paced print shop. Must have strong phone and people skills (ability to adapt/respond to different personalities).

Basic computer skills are a must. Basic email skills are a must. Knowledge of Microsoft Office (Word, Excel) and Adobe Acrobat are a plus. Printing knowledge a plus. Promotional product experience a plus.

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