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Description:
What is the specific title of the position? Technical Product Manager
Work location ? not location specific, US, telecommute or office based is fine
Work hours (ex. 9am-5pm day/night shifts rotating shifts etc)? 9-5pm
Please provide a summary of the project/initiative that this candidate will be working on? HouseCalls - supporting the growth this year to support the scrum teams delivering on the backlog; backfill for Sahil Seth
Please describe the team the candidate will be working with - how many members? Scrum Team and business stakeholders
What is the break-down of the team's skill sets (ex: 1 PM 4 Developers etc.)? 6 engineers, 1 scrum master, 1 TPM (role will support 2-4 scrum teams for a value stream)
What are the top 5-10 responsibilities for this position (please be detailed as to what the candidate is expected to do or complete on a daily basis)?
Determine how the product experience should work translating a vision to technical direction, processes and requirements
Voice of the business/customer to scrum teams in the day-to-day execution and deployment of product features
Single owner that validates whether the feature deployment meets the business requirements
Capture, define, and document business feature use cases and requirements, soliciting input from business and clinical stakeholders across business units
Communicate feature needs and requirements to each functional area, leading the definition of requirements for the following groups to ensure overall readiness:
Clinical Operations defining process changes, training needs, and measures of success
Technology define use cases and requirements
Reporting defining reporting output requirements and business targets
Finance defining financial implications to ensure proper billing/ budgeting
Procurement defining vendor requirements and supporting contracting
Manage prioritization and trade-offs between customer experience, business requirements, technical limitations, performance and operational
What does the ideal candidate background look like (ex: healthcare specific background specific industry experience etc.)?
Proven Experience in working with Agile / Scrum work environment as a Technical Product Owner: writing user stories, and following the development process through user story acceptance
Bachelor's Degree or 10 years of additional relevant experience
5 years experience of Business Analysis
Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Visio and Outlook
Collaborator experience working with stakeholders and subject matter experts across business, clinical, reporting, finance, technology and other disciplines to align shared objectives, influence decisions, and get projects done
Translator experience uncovering needs by listening and asking questions of subject matter experts and stakeholders within business and clinical teams
Owner and Driver demonstrated ability to create a plan from scratch and execute that plan to reach deliverables, delegating and effectively holding cross-functional partners accountable to reach commitments
Communicator - Experience in developing program artifacts including but not limited to project plans, business requirements, executive summary, budget status, etc
Designer ability to take an idea and articulate how it should work and work backwards from the ideal to simple, deliverable solutions that deliver value and progress the idea
Business mindset ability to understand what's important to the business and constantly bring that lens into the design, prioritization, and execution of product features
Technical mindset - leverages market insights and emerging technology developments and trends to understand customer needs, as well as identify new opportunities or make adjustments to current product offerings
What skills/attributes are preferred (what will set a candidate apart)?
Certified Scrum Product Owner (CSPO)
Ability to effectively break down barriers to maintain progress on initiatives
Diplomatic with strong negotiation and conflict resolution skills
Healthcare insurance industry experience
Excellent oral, written and interpersonal communication with both technical and business audiences
Demonstrate strategic thinking by using appropriate information to diagnose problems, identify possible solutions and collaborate with impacted groups to drive decisions
Self-directed and able to drive detailed solutions to completion with minimal oversight
Experience working with EMR systems
Intimate knowledge of data management/processing
5+ years of previous IT experience
Of the required skills listed, which would you consider the top 3? Please list your expectations regarding years of experience for each requirement.
1. Business mindset ability to understand what's important to the business and constantly bring that lens into the design, prioritization, and execution of product features
2. Technical mindset - leverages market insights and emerging technology developments and trends to understand customer needs, as well as identify new opportunities or make adjustments to current product offerings
3. Proven Experience in working with Agile / Scrum work environment as a Technical Product Owner: writing user stories, and following the development process through user story acceptance
5+ years experience for all of them
Are you open to candidates that cannot convert to FTE without sponsorship? Yes
What will the interview process look like? (Video phone or in person? How many rounds? How technical will the interviews be?)
Video - 2 to 3 rounds; some may include multiple interviewers