Medical Data Stewardship & Reporting - Global (Director)

Medical Data Stewardship & Reporting - Global (Director)

21 Nov 2024
Minnesota, Minneapolis / st paul, 55401 Minneapolis / st paul USA

Medical Data Stewardship & Reporting - Global (Director)

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ROLE SUMMARY This role will play a key role in the Data Stewardship & Reporting team to deliver on the team vision outlined below. We will enable Biopharma Medical Affairs with the power and access to high quality data and analytics. We will bring efficiency, scalability and innovation to the way information is used and consumed. We will make it easier for Biopharma Medical Affairs to make quality business decisions. We will bring value, demonstrate leadership and have fun. This colleague will steward and deliver HCP data on behalf of the Medical Affairs functions to: 1) ensure quality, standardization, and access to the data, and 2) provide actionable reporting solutions for all Medical Affairs functions across all BU. The individual will strategically collaborate with senior business leaders, Medical Operations Partners (MOPs), and other Biopharma Ops Leadership, and select other Leads from across partner functions (Digital, BAI, and other functions) to operationalize and standardize delivery of standard HCP reporting, HCP identification, metrics and dashboards. HCP identification - owner of Veeva Link and custom reporting gateway to Veeva services The role will apply extensive delivery knowledge to partner with the Service Design Owner for HCP and FF Data Stewardship & Reporting as well as Bold Move Design Owners as needed to support and enable service improvements for NA within this service vertical. Key Attributes: Accountable for delivering HCP and FF Data Stewardship & Reporting remit in support of Medical Affairs while applying skills and knowledge to enhance service delivery continuity and quality Responsible for: Provision of standard Data, Analytics and Reporting services for Medical Affairs Management of Data Quality, especially HCP Data Development of Data Quality and Standardization Strategies, especially HCP Data Enabling HCP analytics and profiling to support Medical Affairs needs Enables Service Design Owner(s) allocated to Patient & HCP Marketing Enablement to implement service improvements that ensure a positive customer experience Reports to HCP and FF Data Stewardship & Reporting Service Vertical Lead of Biopharma Ops ROLE RESPONSIBILITIES Drives business to deliver data stewardship / customer facing reporting services for Medical Affairs: Scope includes all Medical Affairs needs across BUs and geographies Lead the delivery of robust, standardized data / reporting solutions to Medical Affairs teams and leadership Management of self-service tools (e.g. dashboards, reports) for Medical Affairs teams to enable on-demand access to data and analytics. Manage relationships with senior stakeholders (Sr. director and above) across the organization Create strategic capability roadmaps and execution plans Formulate solutions which require alignment of large multidisciplinary, cross functional teams comprised of director level colleagues Applies technical, line and business knowledge to influence the strategic direction of data stewardship services Partner with data providers, digital (SMART), Pfizerworks (Tableau) and other platform parties as needed Lead requirements & change management for reporting solutions and solicit from key stakeholders where applicable Ensure timely delivery and self-service access to metrics and reporting via platform solutions Oversees data quality and compliance for Medical Affairs customer facing reporting: Manages data quality to effectively provide business decision support Develops strategies to ensure continued data quality Identifies data-related risks and monitors effectively to mitigate them Ensures all colleagues and contractors are Pfizer compliant, and all solutions and reporting meet the governance, legal and compliance needs for Medical Affairs Serve as the escalation point for data quality-related work on a daily basis Provides leadership and development to ensure expectation and high standard of service delivery is met alongside building

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