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DescriptionJoin Our Team as a Customer Service Representative!OfficeTeam has a challenging career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Education - University industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Expect this role to exist within a dynamic and fast-paced working environment. This Minneapolis, Minnesota Customer Service Representative position could be for you, if you're available for a long-term temporary opportunity.What you get to do every single day
Organize and route incoming telephone calls
Retrieve and oversee the sending of written business communications
Deliver outstanding, friendly customer service in a timely fashion
Be a part of business development by by actively cross-selling and referring customers
Requirements
1+ years of past relevant experience
Strong proficiency in Excel and other Microsoft Program skills required
Demonstrated experience performing extensive research to resolve complex customer inquiries
Proven computer skills
Excellent customer service and office administrative skills
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Command of customer service
navigating basic office equipment and protocols experience
Strong familiarity with Microsoft Office
Excellent oral and written communication skills
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Enthusiastic attitude and an engaging businesslike approach
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: DOELocation: Minneapolis, MNDate Posted: October 2, 2020Employment Type: TemporaryJob Reference: 02310-0011576508Staffing Area: Office u0026 Administrative