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Energize
your career with one of Healthcare's fastest growing companies.You
dream of a great career with a great company - where you can make an impact and
help people. We dream of giving you the
opportunity to do just this. And with
the incredible growth of our business, it's a dream that definitely can come
true. Already one of the world's leading Healthcare companies, UnitedHealth
Group is restlessly pursuing new ways to operate our service centers, improve
our service levels and help people lead healthier lives. We live for the opportunity to make a
difference and right now, we are living it up.This
opportunity is with one of our most exciting business areas: Optum - a growing
part of our family of companies that make UnitedHealth Group a Fortune 6 leader.Optum helps nearly 60
million Americans live their lives to the fullest by educating them about their
symptoms, conditions and treatments; helping them to navigate the system,
finance their healthcare needs and stay on track with their health goals. No
other business touches so many lives in such a positive way. And we do it all
with every action focused on our shared values of Integrity, Compassion,
Relationships, Innovation & Performance.This isn't HR. This is Human Capital at UnitedHealth Group. Here, you're expected and empowered to be your best, to grow and to develop your skills. Join us and help people live healthier lives while doing your life's best work.(sm)You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.Training will be conducted virtually from your home.All Telecommuters will be required to adhere to
UnitedHealth Group's Telecommuter Policy.What we do defines who we are. Take a deeper look at how we're
providing support during this global health crisis and search for a way you can
get involved. View our Covid-19 Resources Page at: https://info.uhg.com/Primary Responsibilities:Project Discovery and Customer Experience ManagementCollaborate and consult with key business leaders and subject matter experts (SMEs)
Communicate proactively to provide project status updates to supervisor, requester and other business leader
Project ManagementCreate project plan and ensure overall project is delivered on schedule and within scope
Manage project within established scope, timeline, quality standards and resourcing
Troubleshoot and appropriately escalate issues as they arise
Design and DevelopmentWork independently with stakeholders to design overall learning and communication approaches
Design and develop self-paced learning, instructor-led and e-learning
Implementation Support and MeasurementIdentify ongoing and re-training needs and recommend solutions
Participate in internal continuous improvement efforts by offering ideas and creative solutions to improve policies, processes and tools
You'll
be rewarded and recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to succeed in your
role as well as provide development for other roles you may be interested in.Required Qualifications:Bachelor's Degree or equivalent experience
5+ years of Instructional Design experience
Experience demonstrating and applying knowledge of appropriate tools and resources used to develop training content (e.g., Articulate, Captivate, Flash, Adobe Suite, SnagIt, DreamWeaver, LMS, video development)
Experience developing learning assessments for use before or during training delivery (e.g., scenarios, case studies, questions, quizzes, knowledge checks)
Proficiency with MS Office
Experience developing tools / resources for evaluating / measuring post-training learning effectiveness (e.g., surveys, interviews, focus groups, observations checklists)
If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app,Interactive Voice Response (i.e., entering your symptoms via phone system) orsimilar UnitedHealth Group-approved symptom screener. When in a UnitedHealthGroup building, employees are required to wear a mask in common areas. In addition,employees must comply with any state and local masking orders
Preferred Qualifications:Master's Degree
SharePoint experience
WebEx experience
Experience designing and developing training for adults in a corporate environment
Healthcare experience
Experience working within a matrix organization
Experience with Captivate, Articulate Studio, Camtasia, Storyline, and/or Photoshop
Delivery training experience
UnitedHealth Group is an essential business. The
health and safety of our team members is our highest priority, so we are taking
a science driven approach to slowly welcome and transition some of our workforce
back to the office with many safety protocols in place. We continue to monitor
and assess before we confirm the return of each wave, paying specific attention
to geography-specific trends. At this
time, 90% of our non - clinical workforce transitioned to a work at home
(remote) status. We have taken steps to ensure the safety of our 325,000 team
members and their families, providing them with resources and support as they
continue to serve the members, patients and customers who depend on us.Some of the steps we've taken to ensure employee well-being include:Transitioned our new hire training classes tobe conducted virtually
Launched our ProtectWell app and UnitedCARESprogram to help ease the burden and stress for our UnitedHealth Group teammembers and their immediate family affected by COVID-19
Daily updates from our CEO Dave Wichmann tosupport and inspire team members during this challenging time
Onsite social distancing and increasedsanitization measures for employees who have been welcomed back to our offices
Fully cover the COVID-19 healthcare costs forour employees
Employees who self-identify as high risk or wholive with someone who is high risk have been asked to remain working from home
You can learn more about
all we are doing to fight COVID-19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.htmlCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: Sr Instructional Designer, Telecommute, Remote, Work from Home, work at home, work from home, WAH, WFH, remote, telecommute,
hiring immediately