Technical Product Manager

Technical Product Manager

08 Apr 2021
Minnesota, Minneapolis / st paul, 55401 Minneapolis / st paul USA

Technical Product Manager

VMS Submittal Criteria
Resume - Name, Current Location, Work Eligibility (Citizenship status)
Please include DOB (MM/DD), SSN (last 4), email and phone.
Hourly Rate and Available Start date
NO LOGOS or Agencies on the Resume

Write up/Summary is required at the top of the resume that reflects WHY the candidate is a fit for this specific role.

  • Product is tied to CRM (Currently Siebel, evaluating Microsoft Dynamics / O365) ideally they will have experience in both or at least one of these
  • Must have Product Owner exp not a BA or PM

Sr. Technical Product Manager (#45568)
Sleep Number Minneapolis, MN (Telecommute for now)
6mo Contract (must be eligible to convert)
Rate: Open
candidates must complete a background check upon offer

Position Purpose:
The Senior Technical Product Manager (TPM) is a product leader with a strong systems background who is responsible for managing one or more technology products that support Sleep Number's core organizational functions and business operations. The TPM understands the company's technologies at a deep level, and interacts with the business and software engineering teams to drive the strategy, execution and delivery of the product.

Primary Responsibilities:
Create product vision and roadmap, brings a product to life, and manages product operations
Oversees the delivery of technology solutions with simple and intuitive user experiences; end-to-end, integrated business processes; and large-scale, complex business applications
Act as the glue between business partners and technology organization. Partners with stakeholders to understand strategy and objectives, and builds sustainable solutions to deliver the business outcomes
Provide deep subject matter expertise on processes and systems, brings outside industry perspective, thought leadership, and best practices to drive the product strategy
Develop user stories, process flows, design documentation, test plans and other relevant artifacts facilitating end-to-end solution delivery
Explore new ways of improving existing products and services leveraging market trends
Work with innovation and experimentation mindset. Validates solutions using proof of concepts, and applies iterative, test and learn approach to drive continuous value
Partner with Engineering, Architecture, Infrastructure, and other IT teams to plan, prioritize, and lead delivery on established timelines and budgets
Provide product training for end users

Key Performance Indicators:
Operational excellence of Sleep Number's application platforms
Deliver/enhance applications with high quality and customer delight
Serves as mentor and coach to other team members

Position Requirements:
Bachelor's Degree in Software Engineering, Computer Science, or related fields required. Master's
Degree preferred.
Deep functional expertise with Customer Experience (Retail, Contact Center, Marketing)
Deep understanding of the system functionality, capabilities and features of Siebel CRM, or other major CRM platforms
Experience in creating user stories, mockups and UI designs
Develop, collect, and utilize metrics that drive continuous improvement of products' effectiveness.
Possess a strong understanding of information security and risk management principles.

Knowledge, Skills & Abilities:
Creative problem solver, with strong analytical skills
Collaborative aptitude and experience working in a fast paced, ever-evolving environment
Technical leadership experience on medium and large-scale initiatives is desired
Experience working with agile/scrum methodology required
Ability to organize, prioritize work, meet deadlines, and work independently
Strong written and verbal communication skills across a variety of audiences, both technical and nontechnical

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