Sales & Service Tech (Burnsville)

Sales & Service Tech (Burnsville)

23 Jul 2024
Minnesota, Minneapolis / st paul 00000 Minneapolis / st paul USA

Sales & Service Tech (Burnsville)

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Garage Door Sales & Service Technician/ Installer Needed

Superior Garage Door LLC, the industry leader in garage door installation and repair seeks an ambitious Sales and Service Technician to join our growing family-oriented organization.

The Sales and Service Technician is responsible for performing highly diversified duties to install, troubleshoot, repair, and maintain customers' garage doors and will sell, quote. This pivotal, performance driven position helps us maintain 100% customer satisfaction and generate revenue.

The right candidate will be mechanically and technically inclined, have an astute business acumen, and possesses the interpersonal skills to thrive in this sales/customer service focused position. There is no limit on the earning potential of this position. This is an exciting opportunity for a self-motivated sales professional interested in joining our hands-on industry.

To the right Sales and Service Technician, we offer:

Company vehicle

Paid training

Administrative support and helpful management/technical assistance as necessary

For the Sales and Service Technician a mechanical aptitude is required to be successful, we are willing to train candidates on our industry and will provide an extensive training upon hire, which will give you skills for a lifetime of employment and a great career opportunity.

Duties and Responsibilities for the Sales and Service Technician:

Respond to work assignments and tasks as directed by Manager/Call Center

Review Work Order information for accuracy and completeness

Maintain payment logs and collect payment per company procedures

Pick-up weekly inventory and ensure truck is (re)stocked with appropriate service material, including tools

Inspect garage/entry doors, openers and related components; diagnose problems; replace or repair parts; test and make adjustments; and document all recommended and completed repairs per company policy

Read and interpret equipment manuals and work orders to perform required maintenance and service

Use a variety of hand and power tools, electric meters and material handling equipment in performing duties

Detect faulty operations, defective material and report those and any unusual situations to proper supervision

Data entry within company software

Requirements for the Sales and Service Technician:

Selling high-end products to customers in a competitive marketplace

Mechanical aptitude, including skill in using a variety of hand and power tools, accurately reading a tape measure, and interpreting equipment manuals

Physically able to move items weighing 80-100 lbs. and the ability to bend, climb, reach, kneel, etc. for extended periods

Prior professional experience working in the garage door industry is beneficial but not required

Superior Garage Door, LLC a family owned and operated business that has maintained a stellar reputation as the foremost garage door specialists in the industry. We carry all the best, high quality products from the top garage door brands. For more about us, please visit www.247superiorgaragedoor.com

Superior Garage Door, LLC is an equal opportunity employer

Background Check Statement

Superior Garage Door, LLC conducts pre-employment screening for all positions which includes a criminal background check, drug screen, clean driving record, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

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