Customer Care Coordinator

Customer Care Coordinator

07 Aug 2020

Customer Care Coordinator

DescriptionOfficeTeam has a fulfilling opportunity for an efficient, ambitious Customer Care Coordinator. Do you want to apply your outgoing personality to further the benefit of a dynamic business? This is the opportunity for you! This position is based in a dynamic and fast-paced environment.Your responsibilities in this role:

Field and send out send written business correspondence

Provide exceptional customer service in a timely fashion

Manage incoming telephone calls

Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

RequirementsQualifications:

Comprehensive knowledge of customer service

Ability to recognize, evaluate, and resolve problems effectively

Positive attitude and an engaging businesslike approach

Basic knowledge in computer software programs and office equipment

Excellent customer service and office administrative skills

2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Excellent written, verbal and social communication skills highly desired

Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

Demonstrated experience performing extensive research to resolve complex customer inquiries

Ability to interact effectively with internal and external partners and clients/customers

To be considered for the role you must have an active profile set up with Robert Half OfficeTeam - please email your resume to madison.hintgen@officeteam.com and we will coordinate a time with you for a registration interview. If you are already active and registered, please call us at (952) 473-0442. Please know that all new applicants will have to provide two supervisory references in order to be considered eligible for opportunities.OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.Download our mobile app to take your job search on the go!Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $16.00 - $19.00 / HourlyLocation: Plymouth, MNDate Posted: August 5, 2020Employment Type: TemporaryJob Reference: 02340-9502646610Staffing Area: Office u0026 Administrative

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