Description: Title- Technology Support Analyst Location Mesa, AZ. Not considering remote. This is an ONSITE position. Cannot provide sponsorship upon conversion. What Project/Projects will the candidate be working on while on assignment? The position will provide support and maintenance to the production PCS (Pharmacy Control System), including servers and workstations, as well as assisting with troubleshooting line issues and working with third-party vendors. IDEAL BACKGROUND: Experience in supporting a production line would be a plus. What experience will set candidates apart from one another? Experience with triaging issues with servers and workstations. Able to apply patches and install software. Self-motivated and pro-active. The more experience, the better. Is this person a sole contributor or part of a team? Part of a team If so, please describe the team? (Name of team, size of team, etc.) Dispensing IT Support, 8 resources supporting 15 sites What are the top 5-10 responsibilities for this position? (Please be detailed as to what the candidate is expected to do or complete on a daily basis) • User applications and system configuration • Hardware setup • Troubleshooting issues • Reporting • Working with the technical services support staff • Serving as a key point of contact What software tools/skills are needed to perform these daily responsibilities? • 2+ years experience with Windows systems, including Wintel and Windows Server • 2+ years experience with PC troubleshooting • Network knowledge What skills/attributes are a must have? • High School Diploma or GED • 2+ years experience of systems administration experience • 2+ years experience with Windows systems, including Wintel and Windows Server • 2+ years experience with PC troubleshooting • Network knowledge What skills/attributes are nice to have? • Bachelors Degree • Helpdesk experience • Project leadership experience • Experience writing SQL • Disaster Recovery experience • Altiris experience What are the work hours? (ex. 9am-5pm, day/night shifts, rotating shifts, etc) Day Shift, 8:00am-5pm 2. What does the interview process look like? a. How many rounds? One b. Video vs. phone? In Person c. How technical will the interviews be? Some technical questions, but mostly looking for the ability to triage, be flexible on hours, committed, flexible, able to work with a team.
If you're interested in being submitted for this role, please email an updated copy of your resume to
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or
