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Description
The Product Manager will be responsible for assisting with the vision and strategic direction, helping drive the roadmap of various Digital Operations products, and overseeing the entire lifecycle of public facing digital products, from inception to launch. The role requires a range of skills from market and customer research, designing the product architecture, UI development, UX development, to supply chain planning.
Responsibilities
- Find the right solution and implement digital strategy in order to meet the needs of our customers for our next generation digital experience, prioritizing the solution efforts appropriately, and providing oversight for proper integration.
- Continually strive to make our digital tools easy to use by iterating on information and insights received from end-users from various tools such as analytics tools, user surveys, focus groups, and testing tools that provide feedback on the UI/UX.
- Break down key roadmap items into phases and assignments, in close collaboration with the Project Manager.
- Technical skills and organizational agility to navigate and communicate across teams ranging from operations, marketing, and customer service in order to create the best customer journey possible.
- Act as a mediator between the consumers and the technical teams, communicating consumer needs and translating those needs into new product features for the team to design and build.
- Design a vision and strategy and see it through development to implementation and provide guidance on ongoing support of the digital product infrastructure including connected systems and integrations.
Requirements
- Experienced with testing & deployment tools.
- 5+ years experience in digital product management or equivalent.
- Bachelor's degree in a related technical area required. Master's degree preferred.
- Keen on building great digital products and solving customer and business problems.
- Strong knowledge of Usability and Customer-Focused design experience.
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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