Help Desk Technician

Help Desk Technician

14 Aug 2024
Mississippi, Jackson, 39201 Jackson USA

Help Desk Technician

Vacancy expired!

Helpdesk Technician

Location:

3771 Eastwood Dr,

Jackson, MS 39211

Duration: 2 year contract

Helpdesk Technician (107752) JD-Selected candidate’s role will focus on providing all levels of support to our customer base, both remotely and onsite. Candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop repair and troubleshooting, software installation, hardware implementation and active directory administration. Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for O365 Applications. Must be good at organizing, prioritizing, and planning. Candidate must be able to update and maintain Help Desk records in accordance with established support procedures. Candidate must also have excellent communication skills.

REQUIRED SKILLS/EXPERIENCE

# YEARS
Experience working in a help desk environment
3
Experienced with providing support for O365 Applications
3
Experience providing remote assistance using various platforms
3
Experience in desktop\laptop repair, troubleshooting, and software installation
3
Hardware Implementation and Deployment
3
Active Directory Management
3

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Job Details

  • ID
    JC44858542
  • State
  • City
  • Job type
    Contract
  • Salary
    Depends on Experience
  • Hiring Company
    EpathUSA
  • Date
    2022-08-10
  • Deadline
    2022-10-09
  • Category

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