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Hourly Rate: DOE
Job Description:
The primary job function for this role is to assist ITS with tasks related to a large statewide migration as we swap
providers for our MPLS network.
Implementation of State data networking solutions including data center switching infrastructure, statewide MPLS
network, Capitol Complex fiber network, Internet access, and other key network infrastructure components.
Work with a team of ITS network engineers, ITS project managers, State agency technical staff and/or vendors on
various communications projects such as large agency WAN migrations, connectivity to critical State applications, large
customer moves, migrations to new voice, data and/or video technologies, State Data Centers network solutions, and
upgrades to core infrastructure components.
Build complex network device configurations to support the State's goal for data center, wide area network and Capitol
Complex fiber network solutions. This may include the physical placement, turn up, and removal of network equipment
as well as supporting hardware equipment (UPS) as needed. This requires periodic travel around the Jackson area and
some travel around the state.
Perform network testing, in coordination with Agency technical staff and/or vendors to ensure configurations and/or
network perform as designed.
Provide overview and feedback to customer agency on technical and configuration options.
Work with project managers and to ensure project tasks are understood and performed to meet delivery timelines and
obligations.
Day-to-day monitoring, management and troubleshooting of all networking devices that comprise the Statewide area
network, Capitol Complex fiber network, and Data Center networks.
2
Beginner: 1-2 years Intermediate: 3-5 years Advanced: 5-7 years SME: 7+ years
Skill Set Skill Level
(See key code above) Required/Preferred Notes
Operating Systems
Utilize network management tool to proactively investigate/research and troubleshoot all potential network issues
before the event causes a problem with a customer.
Work Service Desk trouble tickets initiated by customers and perform diagnostics and troubleshooting to resolve
agency networking problems as they arise.
Work with vendor networking engineers in the resolution of problems including circuits, routers, switches, etc.
Work with agency technical staff and/or vendors in resolving networking problems between agency network and State
network
Required Skills: