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Job Family: SCM-Procurement / Supply Chain LogisticsReq ID: 323606Position Title: RGA CoordinatorLocation: Southaven, MSPosition Overview:This is a departmental support position that will directly support the overall execution of RGA activities within the Southaven Logistics Center in Southaven, MS. This position will be responsible for cross training of job functions within the department. This role will serve as the department Coordinator for a specific work area within department and will be responsible for monitoring and maintaining key KPI’s within work area including daily Operations Checklist and weekly Safety Audit Checklist. This position will also support facets of the entire workforce.Responsibilities:Communicate all directives to employees under the direction of the Operations Supervisor
Ability to serve as back up as needed
Serve as the system training expert within respective work area
Ability to communicate daily departmental matrix and communicate daily production trends within specific work area
Complete Operations Checklist daily
Must be able to maintain forklift certification
Support tasks such as emails between customer service and other business partners internal and external
Provide suggestions to IE and Operations Supervisor on process improvements
Provide feedback to operational team as defects occur
Participate in feedback sessions and Focus Groups Team
Must have effective written and oral communication skills
Investigate and conduct in-depth research on all discrepancies and provide resolution to supervisor/manager.
Ability to maintain a positive work environment and team focus
Ability to apply critical thinking skills and multi-task
Proficient SAP & RF Scan knowledge and Warehouse Management Systems (WMS)
Database management skills
Must be able to maintain forklift certification
Maintain daily, weekly, and monthly logs for the respective department.
Support the company and team Objectives, encourage teammates to support changes. Promote improvements and changes to the process in a positive way
Interacts with supervisor, coordinators, Inbound, Inventory control, and Outbound staff to reconcile open issues
Lead by example
Other duties as assigned.
CommunicationReport to Operations Supervisor when additional support is needed within work area
Provide feedback to Supervisor regarding individual performance and communicate training plan of action (as needed)
Report all RGA material handling variances and quality issues internally to the Inventory Controller.
Openly and actively, communicate internally through the respective Dept., and externally with every other department.
Ensure communication occurs with all peers in a polite and professional manner
Perform communication daily regarding open issues regarding work in progress, defects, slotting activities, and ideas for improvements
Communicate all material needs to complete daily assigned tasks
Reconcile all equipment, order, location, inventory, or process issues as reported by employees.
Follow the open-door policy, informing your chain of command with your issue, and if unhappy with the answer presented, request a conversation at the next level.
Directly responsible for ensuring a clean and clear work area for teammates to fully perform their job duties and our expectations.
Actively provide feedback to supervisors and managers on all daily incidents, good and bad.
ProductivityMonitor your work performance, to develop sense of pride in your work and sense of urgency.
Actively provide feedback to supervisors and managers on all daily incidents, good and bad.
Become authority on key metrics and how they are derived, and ensure you understand how you will be measured.
Ability to lead personnel within work area and perform production activities at a high level
Be clear and concise on direction(s) given and follow-up.
Address Ineffective or counterproductive processes
Required Knowledge/Skills, Education, and ExperienceHigh School Diploma or equivalent required.
Computer skills required, to include warehouse management systems experience.
Material Handling Experience required
Minimum of 3 : Stand Up Dock Truck, Order/Stock Picker, or any equivalent
At least 4 years’ experience working in a high-volume distribution center or large retail operation.
Must be detail-oriented and able to multi-task in a fast-paced environment
Preferred Knowledge/Skills, Education, and ExperienceProficient with SAP & RF Scan knowledge and Warehouse Management Systems (WMS)
5 years of direct operations experience.
Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization.Organization: Smart InfrastructureCompany: Siemens Industry, Inc.Experience Level: Mid-level ProfessionalJob Type: Full-timeEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf) .California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .