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Black & McDonald's Kansas City team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.
The Claims Assistant is located in Kansas City, MO and typically reports directly to the SL Maintenance Manager. This role in conjunction with the SLM Manager will execute projects in accordance with Corporate Policy.
Duties and responsibilities include but are not limited to :
Ability to evaluate work histories in order to ensure all direct costs of cut cables and knockdowns are captured in invoices
Assist in all aspects of the collection process, up to and including field investigations
Become educated in the state and local laws governing property damage and excavation activities
Position involves daily interaction with customers, contractors, insurance companies and government agencies
Ability to work through difficult conversations with clients regarding collections
Maintenance of current and accurate information in relevant files
Work proactively in locating responsible parties for knockdown and cut cable damages
Other duties as assigned
COMPETENCY REQUIREMENTS
Communicates Effectively
Problem Solving and Innovation
Values and Respects Others
Maximizes Business Performance and Team Effectiveness
Strategic Perspective
EDUCATION REQUIREMENTS
High school diploma or secondary education preferred
WORK EXPERIENCE REQUIREMENTS
3-5 years of experience in claims or invoicing
Experience with JDEdwards or equivalent software preferred
Working knowledge in Excel
Strong interpersonal skills, displaying superior verbal and written communication skills
Excellent time management and organization skills
We welcome and encourage applications from persons with disabilities.
Accommodations are available upon request.
