Leasing Professional

Leasing Professional

06 Mar 2024
Missouri, Kansas city 00000 Kansas city USA

Leasing Professional

Vacancy expired!

The Mission of Prism Real Estate Services, LLC„ is to improve the lives of people in our communities, one property at a time. To be responsible, under the direction of the Property Manager assisting all prospects, either on the phone or in person. Daily guest card follow up consisting of phone calls, emails and thank you cards sent. Completing weekly outside marketing to local colleges and businesses. Maintaining target apartments and mini-models. Faxing locators and updating internet ads. Maintaining supply of pre-assembled rental packets and move-in files.

Duties and Responsibilities

 Maintain a professional image and attitude in keeping the objectives of Prism Real Estate Services (PRES) and residents welfare.

 Answer the phone pleasantly and professionally.

 Answering all incoming calls.

 Maintain courteous communication with residents, applicants and representatives of other companies.

 Greet all guests immediately upon arrival.

 Log all prospects calls in Onesite.

 Follow up on pending applicants on a daily basis.

 Update locators on current specials on specials weekly.

 Assist prospects over the phone.

 Show vacant apartments utilizing professional marketing procedures.

 Check references and other information on resident applications through PRES approved credit & criminal investigative service.

 Have move-in files ready for scheduled move-ins.

 Walk all move-ins and insure apartment meets PRES standards and is ready for the new resident.

 Outside marketing efforts: Visit local businesses and colleges on a weekly basis.

 Update internet ads on a needed basis.

 Guest card follow-up on a daily basis.

 File all leasing paperwork as it is generated.

 Complete work order call backs daily.

 Maintain a supply of pre-assembled rental packets and move in files.

 Attend and participate in resident functions.

 Complete new move-in callbacks weekly to insure previous week move-ins are satisfied.

 Open model and office daily before office is scheduled to open.

 Maintain a closing ratio of 40% or higher.

 Maintain satisfactory scores on all mystery shopping reports.

 Complete market study monthly.

 Complete marketing strategies as provided by the property manager.

Skill Requirements

 Knowledge of PRES policies and procedures, particularly as they pertain to property management.

 Knowledge of Department of Housing and Urban Development ("HUD") rules and regulations that apply to property management, if applicable

 Knowledge of the operation of the PRES computer system and software.

 Knowledge of the agencies that provide assistance and services to residents, including some knowledge of eligibility requirements.

 Knowledge of basic English in order to communicate verbally and in writing.

 Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Landlord-Tenant Law, OSHA Standards, local and state building codes.

 Basic knowledge of building maintenance, fire prevention and liability reduction principles.

 Knowledge of basic office practices, procedures, and equipment.

 Ability to multi-task on a daily basis and must have good customer service skills.

 Ability to secure and handle payments and to be accountable for payments received.

 Ability to function in a fast-paced environment.

 Respond to and overcome closing objectives.

 Ability to use independent judgment and maintain confidentiality.

 Ability to learn computer software such as Excel, Onesite, Word, etc.

Qualifications for this Position

 Valid driver's license and up to date vehicle insurance.

 Use of personal automobile for local job-related travel and pick-up.

 Neat, clean and appropriate appearance.

 Meet PRES Criminal Background & Credit Check, prior to employment

 Ability to sit for long periods of time.

 Be able to walk entire property.

 Be able to climb stairs up to 10 times a day.

 Successful completion of the EasyLMS Fair Housing Test, upon employment

 Successful completion of EasyLMS OSHA Standards Test, upon employment

 Successful completion of eRiskHub On-line Security Training Program, upon employment

NOTE: This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification.

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