Vacancy expired!
JOB DESCRIPTION:
Provide IT Infrastructure support to plant employees and resources. Gather information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate.
RESPONSIBILITIES:
Provide operational support for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software, Laserjet and Label (Zebra, Datamax, Other) printers, tethered network Switches, Routers, Firewalls, Phone systems and untethered Wireless access points and Intermec, Motorola, Symbol, LXE RF devices.
Gather/Capture client and problem information
Make use of technical skills, knowledge database and other ITRC resources to resolve problems and escalate problems appropriately
Assist in the creation/maintenance of documentation.
Some on call support.
REQUIRED QUALIFICATIONS / EXPERIENCE WITH:
Wintel OS: NT, W2K, XP, WINS7
Networks: Ethernet (cooper & fiber), Internet, TCP/IP, Wireless
PC: HP, Dell. Desktop, Handheld, Laptop & NetPC
Active Directory
Excellent PC Support
Installation & Troubleshooting Skills
Software: MS Office 200X/ Open Office
Experience with HP printers
Excellent Customer service & Communication skills
Excellent Organizational and documentation skills
Experience with call tracking (ie Remedy)
MINIMUM two year post secondary education experience in IT-related environment
ADDITIONAL PREFERRED QUALIFICATIONS:
Wintel OS: Vista
Networks: Intermec, LXE, Motorola Symbol RF HW & SW Phone systems; Alcatel & Cisco Routers; Switches & Firewalls
Process Control
MS Access & Lotus Notes
Process, Event & Queue Monitoring
SQL
WTS (RDP & Citrix)
Printers: Zebra, Datamax
College degree
Two years of employment history in similar position (highly desired!)
SEND RESUME AND SALARY REQUIREMENT FOR IMMEDIATE CONSIDERATION. THIS POSITION IS LOCATED IN NEVADA, MO. AND MUST BE PERFORMED ON-SITE
EXCITING IMMEDIATE REQUIREMENT AT THIS FAST PACED PLANT.
HOURLY SALARY PLUS BENEFITS.
