Amazon Connect IVR developer (spanish / english speaking)
Need Amazon Connect IVR developers with experience coding in javascript or nodeJS and exposure to AWS Lambda.
Experience with Lex is a plus.
Spanish proficiency required for this position.
Responsibilities
Participate in the design, development and delivery of solutions on IVR solution
Develop efficient and high-performance call flows
Create unit tests to maximize code coverage and cover end to end business scenarios
Support existing architecture and code
Documents call flows and design as needed Work with other teams to understand scope and design efficient solution
Collaborates within the Agile framework, fosters a team approach to software development and delivery
Ensure all code developed follows DevOps practices
Performance expectations/metrics for this individual and their team:
The developer needs to be an experienced IVR developer with AWS Connect experience.
The candidate should have experience building contact flows (both call and chat) in AWS Connect.
The developer's primary responsibilities are to analyze, design, implement and test customized software applications.
The developer will have knowledge of software development and design and will have experience working to develop business-critical applications for contact centers.
Need Amazon Connect IVR developers with experience coding in javascript or nodeJS and exposure to AWS Lambda. Experience with Lex and Spanish proficiency are a plus.
Position Purpose: Design, build, test and maintain scalable and stable off the shelf application or custom built technology solutions to meet business needs
qualifications:
Experience level: Experienced
Minimum 2 years of experience
Education: Bachelors
skills:
Embedded Software Integrationm
IVR (1 year of experience is required)
Amazon Connect (1 year of experience is required)
AWS (1 year of experience is required)
nodeJS
communicate in Spanish (1 year of experience is required)
Javascript
lex bots (1 year of experience is preferred)
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
