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Description
Do you enjoy the challenge of solving complex technical problems and communicating with a variety of users, both technical and non-technical? Then apply those skills to this PC Technician role in the Healthcare industry from Robert Half Technology. This role may be for you if you are a self-starter and a problem solver who enjoys working in a positive, dynamic environment. The PC Technician Role is a long-term temporary opportunity and will be located in Springfield, Missouri.
Your responsibilities
- Install printers, and troubleshoot and repair issues
- Provide frequent and effective communication with ticket submitters
- Take responsibility for technology implementation projects and carry them out
- Track equipment inventory, and suggest and assist with purchases
- Diagnose, repair, rebuild, and refurbish a variety of computer hardware, including PCs, laptops, monitors, servers and other IT equipment
- Dismantle, box and ship outdated equipment
- Provide support for functionality testing and end users
- Ensure the integrity of electronic data records, acting in accordance with company quality standards
- Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
- Handle all imaging and preparation tasks for new computers
- Coordinate repairs with the appropriate vendors
- Take down, box, move and set up/install on site
- Complete transferal of data from PC to PC and troubleshoot software/hardware as well as break/fix
Requirements
- 1 - 3 years of experience supporting hardware and software for PC and Mac, and knowledge of TCP/IP, DNS, DHCP, LAN, and WAN
- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
- Attentive, ability to work independently and prioritize tasks
- CompTIA A+ certification mandatory
- Show the ability to adapt and learn new techniques and skill sets when required
- An understanding of networking such as switching and routing is preferred
- Ability to multitask and communicate well with individuals of all backgrounds
- Foundational knowledge in Desktop Hardware
- Application support experience
- PC skills experience desired
- Strong familiarity with Deskside Support
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.
Questions? Call your local office at All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).
