Vacancy expired!
What You Will Do:
Works with patient and family centered care teams to insure all business functions related to processing patient information, managing documentation and organizing patient medical record
File appropriate patient reports and other information for their records
Facilitates communication among staff, relaying messages/information
Facilitates bed management and patient throughput on unit. Handles non-clinical admission for patients admitted directly to unit
Acts as receptionist for visitors to unit
Orients patients and families to the unit, answering routine questions
What You Will Need:
High School Diploma or equivalent required. Associate’s degree preferred.
Previous clerical and customer service.
Computer literate, good interpersonal skills.
Critical thinking skills with proficient math aptitude.
Ability to organize and prioritize workload in a fast paced environment.
OAS Gold Training, Conflict Resolution Training, Delegation Training, Team Training
Computer testing will be required for typing, alpha numeric and numeric data entry
Operations Associate I will have no acute care experienceOperations Associate II must have at least one year of acute care experience or one year of experience in specialty specific settingOperations Associate III must have at least three years of acute care experience with at least one year as Level II OA at BMC. Meets all Level I and II requirements and skills.What You Need To Know:
Unit: Neuro Intermediate Unit
Part-Time
Day Shift
Every other weekend and holiday commitment required
Education:GED or HiSET (Required)Languages:Certifications:Work Experience:Competencies:Responsibilities:Skills:Training Details:Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.About Baystate HealthBaystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:
Baystate Medical Center in Springfield
Baystate Children’s Hospital (located at Baystate Medical Center)
Baystate Franklin Medical Center in Greenfield
Baystate Wing Hospital in Palmer
Baystate Noble Hospital in Westfield
