Vacancy expired!
Do you love working with dogs? No Leash Needed is looking for experienced Customer Service Representatives for multiple locations. You must have a friendly attitude and be able to handle a fast paced environment. You must be detail oriented and quick on your feet. This is not a desk job - it involves assisting clients with dogs, phones, computers and greeting clients. Shifts for this position can range from 6:45 AM until 7:30 PM Monday through Friday and 9:00 AM - 4:00 PM on the weekends. Pay is based upon prior experience and solid references. We offer competitive pay and benefits for full time positions. All applicants will be required to complete a field interview.
Customer Service Representative:
This position is responsible for the care of the dogs, along with client interactions. All No Leash Needed facilities accept day camp, boarding, and training to clients.
Key Responsibilities:
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Check vet records in database for each incoming dog
Receive paperwork from new clients entering the building
Correctly check each client into database for either boarding, day camp, or training
Handle/walk upwards of 50 - 60 dogs on a daily basis
Multitask between answering phones, emails, and incoming clients
Handle a fast paced working environment
Recommend other services to existing clients
Assist in other areas of the facility if needed
Maintain broad knowledge of No Leash Needed products, pricing, and procedures
Build strong, trusting relationships with new and existing clients
Position Requirements
High School Diploma
Availability as early as 6:45 AM until 7:30 PM
Weekend and holiday availability
Previous customer service experience (1+ years)
Strong communication skills
Ability to effectively communicate both written and verbally
Capable of handling dogs upwards of 100+ pounds
Ability to stand for long periods of time
Basic math skills
Basic computer navigation skills and PC knowledge
Minimum typing speed of 40 WPM
Proficient in Microsoft Office and Excel
Ability to work as a team member, as well as independently
If you are interested in becoming a No Leash Needed Customer Service Representative, please fill out our application at www.noleashneeded.com/careers