Signature Consultants is seeking a Business Systems Consultant for an opportunity with a client located in Clayton, Missouri.
Responsibilities:
Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems
Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements
Works with user groups to provide training, resolve questions, assess user needs, and recommend changes
Prepares specifications for system changes
Recommends and initiates systems testing
Acts as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies
Provides direction and guidance to less experienced staff
Elicitation and documentation of user stories and business requirements across all stakeholder groups
Participating or leading process discovery sessions
Documenting user stories
Participating or leading Backlog Grooming sessions
Developing and maintaining relationships with technology, sales channel representatives and operations team members
Producing and presenting detailed PowerPoint presentations to communicate application changes
Negotiating solutions that provide the highest business value
Facilitating meetings with stakeholders
Reviewing and approving user stories, business requirements documents, and functional system design documents
Supporting User Acceptance Testing
Additional documentation as needed including: help text, reporting requirements, spreadsheets, etc.
Documenting, tracking and monitoring progress on key activities.
Basic Qualifications:
7+ years of experience in business systems analysis and/or design
2+ years of experience working on Agile/Iterative project teams - writing user stories, facilitating requirements/discovery sessions, negotiating with users, creating presentations, analyzing and organizing large groups of requirements
Previous consulting experience with a professional services organization would be helpful including a high level of proficiency with PowerPoint and Excel
support the forward movement of business initiatives by partnering with business teams, technology delivery teams and project management teams
The Senior Business Analyst will provide project and day to day activities for multiple business applications that are used to service a brokerage account
These applications include Service Request, Workflow, Image Access and Corporate Request
Support activities:
Researching and resolving business application questions (Excellence First)
Leading or participating in business calls to discuss the impact of production issues
Coordinating the resolution of clean-up of production issues
Providing off hours validation and post implementation support
Additional Responsibilities:
Facilitating or presenting system changes to sales channels and operations stakeholders
Writing and executing test scripts, when needed
Providing application demos
Experience working as part of an Agile/Iterative team in the role of business analyst, Product Owner or ScrumMaster
Ability to multitask in a highly complex, fast paced environment while being flexible to changing priorities
Must be a self-starter who can figure out how to get things done with minimal direction
Excellent relationship management skills
Excellent planning and organizational skills
Excellent communication and interpersonal skills with the ability to communicate across organizations, across organizational levels and within a team
Strong influencing, conflict management and negotiation skills
Must be a team player and willing to help others as needed to make the team/release successful
About Signature Consultants, LLC
Headquartered in Fort Lauderdale, Florida, Signature Consultants was established in 1997 with a singular focus: to provide clients and consultants with superior staffing solutions. For the ninth consecutive year, Signature was voted as one of the "Best Staffing Firms to Work For" and is now the 14th largest IT staffing firm in the United States (source: Staffing Industry Analysts). With 28 locations throughout North America, Signature annually deploys thousands of consultants to support, run, and manage their clients' technology needs. Signature offers IT staffing, consulting, managed solutions, and direct placement services. For more information on the company, please visit www.sigconsult.com. Signature Consultants is the parent company to Hunter Hollis and Madison Gunn.
EEO Employer
Signature Consultants is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Signature will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or
