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Grow with ABRA! Come join an industry leader well on its way to being a nationwide billion dollar company. ABRA Auto Body values developing our talent to help you reach your career goals! We use an operational excellence philosophy in partnership with many of the premier insurance companies. Reap the rewards of working with America's Most Recommended.
The Collision Estimator or as we call them Customer Service Manager (CSM) is responsible for meeting or exceeding revenue targets by capturing every viable job that comes to the door, and upselling additional services. The CSM writes accurate estimates and tracks the vehicle's progress through the repair process, keeping the customers continually informed and the files updated. The CSM actively participates in solving problems that impact the speed and quality of the repair. This position plays a key role in ensuring that ABRA's Customer Satisfaction Index (CSI) ratings are strong.
Qualifications:
Prior estimating experience at a collision repair facility
Ability to write complete and accurate estimates
Knowledge of DRP guidelines
Thorough knowledge of automobile repair estimating, including relevant software programs
Excellent sales abilities and overall communication skills. Able to relate well to diverse audiences
Ability to effectively manage multiple projects simultaneously and independently in a fast-paced work environment
A valid state driver's license in order to drive customer or company vehicles
ICAR and ASE preferred
Apply Directly to:
https://careers-abra.icims.com/jobs/13589/csm-2/job?mode=view
or
Email your experience/resume and contact information to Richard at rlaughlin@abraauto.com (317) 688-9103
Founded in 1984 in Minnesota, ABRA's dynamic market presence gives its employees an opportunity to grow their careers! As an ABRA employee you will receive competitive pay plus a full benefits package including 401K The first step to growing your career with ABRA is to connect with an ABRA recruiter today!
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