Business Development Center Manager (Butte)

Business Development Center Manager (Butte)

29 Jul 2024
Montana, Butte 00000 Butte USA

Business Development Center Manager (Butte)

Vacancy expired!

QR Code Link to This Post

Our high volume dealership is searching for an experienced Customer Service Center Manager. We have the best franchise in the business which generates a high volume of sales and we need the right person in place to take us to the next level. If you are high energy, have great customer service skills, and thrive in a fast paced environment, we’d love to speak with you.

We offer a $2500 monthly salary + a bonus plan.

Job Responsibilities:

• Handles incoming phone calls

• Responsible for upcoming Events

• Administer target emails, campaigns, and newsletters

• Handle lease returns and renewals

• Handle leads and appointment setting

• Conduct parts and service retention marketing

• Conduct internal CSI calls and emails

• Resolve and manage dealer's reputation issues

• Turnover deals that involve internet customers

• Provide updated marketing pricing data to management and other staff members

• Set appointments for prospective and current customers to meet with a member of the sales or service team

• Manage high volume of customer inquiries through phone, email, text/chat per sales and service

• Update client information in our CRM Report daily

• Follow-up with existing customers

• Follow-up with prospective customers

• Follow-up with missed/cancelled customers

• Ensure Customer Satisfaction

• Product knowledge/function is key with all the different vehicles on a daily basis

• Maintaining daily contact target/appointment target

• Must be able to contribute to positive team environment

Job Requirements

• Successful Customer Care Representatives MUST have excellent telephone skills

• Self- Motivated and Energetic

• You as the Representative must have the ability to instantly build rapport with the customer

• A friendly/professional demeanor with excellent written and oral communication skills

• You MUST enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment

• Strong organizational skills with the ability to multi-task and meet daily goals

• Follow up with customers effectively

• Cold calling/Call center skills

Benefits:

• Medical

• Paid time off

• Holidays

Related jobs

Job Details

  • ID
    JC2617206
  • State
  • City
  • Full-time
  • Salary
    N/A
  • Hiring Company
    Montana
  • Date
    2019-07-24
  • Deadline
    2019-09-22
  • Category

Jocancy Online Job Portal by jobSearchi.