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The Guest Services and Marketing Administrator works directly with the Owner and General Manager throughout the entire year. This position is key to the success of the ranch by providing up to date information on Reservations, Guest Status, and Marketing opportunities. The duties associated with this position are divided roughly 90% Guest Services and 10% Marketing. The position is responsible for arranging the details of a guestâs stay and working with the management and department heads to ensure delivery of a quality experience to the guests.
If you are organized, efficient, a good communicator, enthusiastic about facilitating great hospitality, enjoy being part of a small team and love the out-of-doors consider applying for our Guest Services Administrator position. Firehole Ranch is a luxury fly fishing guest ranch in West Yellowstone, Montana just outside Yellowstone Natl. Park. Ranch staff all live together at the ranch during the 5-month summer operational season. In the off-season the position allows you to live where you like, though preferably in the Greater Yellowstone area.
Certain benefits include:
⢠Housing and meals are provided during the summer, while living on-site
⢠A monthly Health insurance stipend is provided, after the probationary period
⢠401K package is available after waiting period
⢠4 weeks paid vacation during the off-season
⢠Possible performance bonus
Starting Salary depends on experience and is negotiable.
About Firehole Ranch:
Firehole Ranch is a premier fly-fishing ranch located outside of West Yellowstone, Montana, offering guests incomparable access to world-class waters, gourmet western cuisine, and a historic lodge and private guest cabins. The Ranch sits on 640 acres on the shores of Hebgen Lake, is open only 16 weeks of the year and caters to 22 guests at a time. Detail-oriented service and consistency of excellence is a hallmark of the Ranch's reputation and what results in our high rate of guest satisfaction. Sustaining this standard of excellence and growing the Ranch requires team members who are hardworking, have a strong attention to detail, a positive can-do attitude, acute customer service, enjoy people and are self-motivated. Firehole Ranch always exceeds expectations and the ideal candidate for this position must hold themselves to the same standards.
Firehole Ranch prides itself on providing positive experiences for not only our guests, but also our staff, the communities that surround us and the environment. For the short season we are open, staff come together as a team to deliver an amazing experience to our guests. In addition to working hard, the staff have an array of recreational opportunities and time off during the week to enjoy them. The ideal candidate should be comfortable with living and working in a somewhat remote environment, take pleasure in hiking, biking, fishing, or other outdoor activities and enjoy the wide-open spaces around us.
Of critical importance to our fishing lodge is the extraordinary fishing and cuisine. More often than not, the trout do accommodate but for those infrequent times when they do not cooperate, we can guarantee fantastic fare and lodging.
