Chubbies Shorts Customer Experience Agent (Missoula)

Chubbies Shorts Customer Experience Agent (Missoula)

19 Mar 2024
Montana, Missoula 00000 Missoula USA

Chubbies Shorts Customer Experience Agent (Missoula)

Vacancy expired!

Chubbies, a San Francisco-based apparel company, is looking for additional agents to join their Missoula-based Customer Experience Team. We are looking for a hard-worker who will go above and beyond to serve our customers and promote our brand.

THE JOB

-Respond to customer inquiries via phone, chat, email and social media.

-Be a liaison between our customers and company.

-Identify key pain points and patterns for customers and recommend process changes to help us improve as a company.

-Act on time-sensitive emails, phone calls and chats while maintaining a high level of customer satisfaction.

AVAILABILITY

-We are looking for seasonal employees to work 20-30 hours per week, Saturday-Wednesday.

-This position is seasonal and will end August 2, 2019.

-Applicants will ideally have availability between 7:00am and 6:00pm MST.

THE QUALIFICATIONS

-Self-starter and responsible. Able to work productively in a remote environment (from home) but with the requirement to meet in person in Missoula on a weekly basis for training.

-Passionate about helping our customers every step of the way, with any issue.

-Awesome communicator who can riff off our unique brand voice.

-Gets the brand.

-Delivers tasks and projects on-time and is self-managed.

-Solves problems quickly, thoughtfully and completely.

-Eager to learn new tech systems and procedures, as well as think outside the box.

-Can juggle many tasks at once while remaining organized and on-task.

-Shorts enthusiast.

-Creative mind always trying to figure out ways to exceed our customers' expectations.

TO APPLY

Please visit https://www.chubbiesshorts.com/pages/chubjobs. Must be located in Missoula, MT.

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