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Job Description
#INDIST
NTT DATA's Client is seeking a End User Services - Desktop Support team member to provide desktop hardware support for the user community. Works on multiple functional systems that tend to be of moderate to high complexity.
Performs troubleshooting for hardware, software and system problems.
Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity.
Utilizes previous experience to reach resolution and will contribute to knowledge management system(s).