Desktop Support Engineer

Desktop Support Engineer

18 Sep 2024
Nebraska, Omaha / council bluffs, 68101 Omaha / council bluffs USA

Desktop Support Engineer

Vacancy expired!

Role: Desktop Support Engineer

Location: Omaha, Nebraska

Onsite from day 1

Duration : Full Time /

Contract

Client : Tech Mahindra

Detailed JD:
  • More than 5 years of experience in Desktop Support
  • Experience in User Support environments.
  • Experience in Windows 10 Upgrades.
  • Knowledge of Windows 7 through Windows 10 and the ability to install integrate and support these operating systems.
  • Be able to install, maintain and troubleshoot

    MS Office Applications.
  • Install VDI client software remotely or on desk of end users.
  • Strong understanding of internetworking concepts;

    File shares,TCP/IP, DHCP, DNS.
  • Strong knowledge of client/server computing.
  • Kowledge on Interconnecting computer and peripherals (e.g Monitor, Printers, Scanners).
  • Experience in backup and restore of user profiles settings such as Favorites, Documents, network drives and other preferrences.
  • Understanding of Remote Desktop Protocol.
  • Experiene on End User Computing Projects.
  • Experience in working on Windows OS Upgrade projects.
  • Experienced on providing hand and feet support for end user Hardware refresh projects.
  • Technical Skills desired (Not Mandatory):
  • Experience in supporting users working Virtual Desktop Infrastructure.



Thanks & Regards


Rakesh Vangala

Senior IT Recruiter

Burgeon IT Services LLC.

1601 Concord Pike,36 E, Wilmington Delaware, 19803

Desk:

Email Id:

Website:

www.burgeonits.com

LinkedIn: linkedin.com/in/rakesh-vangala-ba1422177

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